-Internet Technical Support-
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Set-Up

TROUBLESHOOTING

E-mail

Connectivity

Links of Interest

 Welcome to CTC Telecom's Internet Technical Support Web pages. These have been developed to help you, our customers, to maintain your internet access. You can print out these pages for future reference. Before contacting us, check to see if your particular question can be answered here. It is also important for you to be at your computer if you should need to contact us for phone support. One tip that may be of help is to restart your computer and try again. If the problem persists after restarting your computer, let us know and we can see how we can help you. You can contact one of our technicians via e-mail at isupport@ctcweb.net or by phone: 257-3300 or 1-800-426-0794.

Quick Reference

Check your time online

Change your password
Web E-Mail Web Filters

Dial-Up Phone Numbers

  • McCall, Cascade, Donnelly, New Meadows, Riggins, Whitebird: 634-7095
  • Cambridge, Council, Cuprum, Indian Valley, Midvale, Lowman, Weiser: 257-3309
  • Boise, Horseshoe Bend, Garden Valley, Nampa, Caldwell, Mountain Home: 229-9900

Mail Server Names (POP & SMTP)

  • Incoming (POP3): pop.ctcweb.net
  • Outgoing (SMTP): smtp.ctcweb.net

DNS Numbers

  • Preferred/Primary DNS: 137.118.1.32
  • Alternate/Secondary DNS: 137.118.1.33
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Comments or questions about this website and its operation should be directed to mc0717@ctcweb.net. Last updated July 18, 2002.